Exploring Student Experiences on the Use of Blackboard in a Blended Learning class: A Case Study at a South African University

Abstract

A Learning Management System (LMS) called Blackboard was used in a first year course as a support tool for a Blended Learning class in a Higher Education environment. The aim behind the use of the tool was to allow student easy, flexibly access to class materials and to improve the students’ learning experience. Therefore this paper reports on the findings concerning student experiences in the implementation of Blackboard in a Blended Learning classroom environment. The study adopted a quantitative approach using a survey as the research design. A questionnaire was administered to hundred and sixty four students in a first year class. The data collected was analysed using the Lickert scale. Illustrations were done through tables and charts to showcase the results. The results of the study demonstrated increasing positive use, with more efficiency and satisfaction amongst students. The study concludes that the LMS allowed for more efficiency in administration and accessing of class materials, improved communication with the Lecturer and discussions amongst students. The recommendations of the study are that students should be trained well in the use of the LMS and sufficient computer resources should be made available. DOI: 10.5901/mjss.2014.v5n11p89