Exploring Role of Motivation on Job Performance – Nurses’ Perception

Abstract

Background The productivity and prosperity of an organization is highly dependent on its indispensable asset that is its human resources. It is the performance level of the employees that ensures overall success of an organization in achieving its strategic objectives. The key to ensuring this is motivation especially in a service-oriented organization like hospital. Nurses being the largest group of employees in healthcare organizations motivating them will have a direct impact on the quality of the services provided as well on the productivity of hospital.nbsp Objective This paper aimed to examine the role of various motivational factors on the job performance of nurses. Methods The research approach adopted in this study was a descriptive method. The primary data was collected from the nurses working in the private and general wards of the hospital. A sample of 100 nursing staff was selected by simple random sampling technique. The tool comprised of a structured questionnaire.Results Key findings of the study showed that the motivation of the nurses had a great effect on the performance of the nurses. The most important motivational factors were non-monetary than that of monetary incentives for the nurses. This included the positive working environment job security good interpersonal relationships and opportunities for career advancement. It was also found that five motivational factors had a strong effect on their job performance. Conclusion The nurses being in direct contact with patients act as a mirror of the hospital and reflect the quality of service being provided. Motivating the staff nurses at the right time with the right motivational factor will definitely improve the quality in nursing care as well as the image of the hospital. As found in the study the right mix of non-monetary and monetary factors at the right time should be facilitated to ensure that they are motivated.