Exploring Problems and Undesired Effects in the Construction Development Process: The Case of a Small- to Medium-Sized Developer in Taiwan

Abstract

This study explored the construction development process of an individual case to identify and summarize the problems small- to medium-sized developers could be having with such process in Taiwan. To identify the problems, the writers used a case-based approach and interviewed the chairman of one small- to medium-sized enterprise (SME). Findings derived from the interview were validated by further interviewing four members of the construction union in Taiwan, three government officials, and four managers of mortgage banks. The theory of constraints approach was used to examine the construction development process of the SME and indicate the undesirable effects that hindered it and needed immediate attention. The study results were systemized into a conceptual model for developers’ future reference to improve management of the development process and identify the root causes of problems.