Abstract
Regarding long-term home care needs, nurses need to communicate effectively and reasonably when teaching home caregivers. Designers can assist medical staff and develop pictorial tools to enhance communication. The purpose of this study is to explore a theoretical basis from the perspective of designers, patients’ home caregivers, and medical staff to construct a theoretical framework that can jointly develop pictorial health education tools and healthcare system. The qualitative methods, including in-depth interview and observation, are applied to this study; ground theory sets out to construct a framework from the verbatim transcript of the interviews. Based on interview results, six axial codes were extracted: (1) the method of interdisciplinary cooperation; (2) medical research ethics; (3) communication methods; (4) forms of health education tools; (5) development of health education tools; (6) home care intubation procedure. Eight groups of home caregivers offered suggestions from their experiences. The designers need to assist medical staff to solve real problems, pay attention to professional norms, and forms of cooperation. Health education tools need to meet the needs of medical staff and home caregivers and designers should pay attention to the processes of communication. This study can also assist in interdisciplinary cooperation to explore the theoretical basis of pictorial health education tools for nurses in the context of long-term care at home.
Highlights
IntroductionNurses need to provide the necessary help to long-term home caregivers and patients, but cooperation and communication between the two can become a problem
Long-term home care is normally provided by non-professional medical staff
The purpose of this study is to explore a theoretical framework from the perspective of designers, home caregivers, and medical staff, and jointly develop pictorial health education tools to enhance communication and cooperation between medical and non-medical staff in the home care setting
Summary
Nurses need to provide the necessary help to long-term home caregivers and patients, but cooperation and communication between the two can become a problem. To improve the service quality of long-term home care, many researchers introduced health education tools in the field of health care. This included pictorial tools for interventions, to help those with low literacy levels enhance their understanding of health knowledge [3] and improve the recall process of patients after treatment [4]. Pictorial health education tools can be developed for long-term home care to facilitate the operation of medical staff and help patients and caregivers
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