Exploring Perception and Role of Nurses during COVID-19 Pandemic: Experiences of Frontline Workers in East Java, Indonesia

Abstract

Introduction: Humanity is increasingly faced with the constant threat of natural and man-made disasters. Nurses need to have preparedness because they are at the forefront of disaster management. However, few studies have explored the perception of nurses during the COVID-19 pandemic in Indonesia. This study explored nurses’ perceptions in caring for patients with COVID-19. Methods: The study used a qualitative approach at two referral hospitals for COVID-19 in East Java, Indonesia, from June 10 to 30, 2021. Twenty-five nurses who worked closely with COVID-19 patients were recruited through convenience sampling. They underwent a face-to-face interview, through an online platform, using semi-structured interview. The data were analyzed thematically. The NVivo version 12 was used to organize data to improve analysis. Results: Three main themes emerged from the analysis including 1) lack of preparation in facing a pandemic situation, 2) ready to face all the tremendous challenges–fighting with nurse duties, and 3) working together as a transdisciplinary team. Conclusion: The study showed that during caring for patients with COVID-19, nurses perceived the lack of PPE, unstable working emotions, burning shift schedule, and working collaboration. Enhancing the role of nurses to deal with any pandemic or microbiological attack needs to be highlighted.