Abstract

The COVID-19 pandemic and the inequities it uncovered highlighted the need for a rapid and coordinated response among different disciplines in medical settings. Interprofessional collaboration and education is necessary to provide culturally competent emergent care. However, there is still scarce evidence demonstrating the use of interprofessional education in emergent care settings. This paper explores the training and education of health care professionals in a primarily minority serving hospital located in New York City during the first phase of COVID-19. Guided by the appreciative inquiry framework, two focus groups were conducted with administrators and health care workers who provided care to COVID-19 patients in an emergent care setting. It was found that a positive work environment that emphasizes knowledge sharing, collaboration, communication, and continuous on-the-job training facilitates culturally competent care. The implementation of interprofessional education and collaboration has the potential to transform clinical practice and improve health outcomes for under-resourced communities.

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