Abstract
This study investigates the effects of IT service failures on market values of companies that announce their IT service failures. To measure the effects of IT service failures on stock prices of the responsible companies, we examine the stock price changes before and after IT service failure announcements. The results show that the stock price reactions to IT service failure announcements are negative. In addition, it finds that the stock prices of the responsible companies react to various types of IT service failures differently.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.