Abstract
In today’s competitive business world, global competition forces companies to continually seek ways of improving their products/services. The hypercompetitive business environment has been the catalysts for new organizational forms—the virtual organization and its smaller version the virtual team (Jarvenpaa & Ives, 1994). The advent of new communication technologies has given organizations an opportunity to bring together their distributed workforce. The creation of distributed teams makes possible the incorporation of a wide range of both individual knowledge and expertise into a collective body of knowledge needed to conduct effective group problem-solving activities.
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