Exploring emergent collaborations for digital transformation in local governments: The engagement of public libraries in the development of smart cities

Abstract

Collaboration is increasingly perceived as essential for digital transformation in the public sector. Transforming services and internal operations through the use of information and communication technologies frequently requires the engagement of multiple stakeholders beyond government agencies. This is particularly important in the specific case of smart city initiatives, which intend to leverage technologies to address complex socio-economic and sustainability challenges in local jurisdictions. In addition, emergent research asserts that community organizations such as public libraries can be strategic partners in these multi-actor efforts but does not adequately assess the determinants of these collaborations for developing smart cities, which may result in significant digital transformation at the local level. Based on public management literature on collaboration, this article contributes to digital transformation research by quantitively testing the antecedents of existing collaborations between public libraries and other stakeholders to develop smart cities. Overall, our findings suggest that leadership, preexisting relationships, and agreement on initial aims significantly impact the extent and effectiveness of public libraries' collaborations in developing smart cities.