Abstract
The development of utility-oriented innovations and internet-based computer technology has significantly changed transactional procedures and communication. This article examines the technological acceptance model in order to investigate the factors that affect the adoption of digital wallets. Data from a structured, closed-ended questionnaire that was given to 410 participants in six different locations (Delhi, Noida, Ghaziabad, Greater Noida, Gurugram, and Faridabad) were analyzed using descriptive and multivariate statistical techniques. Although the study’s narrow geographic focus limits how broadly the results can be applied, it nonetheless provides insightful information about the key factors influencing the adoption of digital wallets. This study explains the main elements influencing the popularity of digital wallets and provides useful insights into their adoption through a synthesis of statistical analysis and literature review.
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