Abstract
BackgroundAdvances in mobile communication technologies provide a promising avenue for the delivery of tobacco dependence treatment. Although mobile instant messaging (IM) apps (eg, WhatsApp, Facebook messenger, and WeChat) are an inexpensive and widely used communication tool, evidence on its use for promoting health behavior, including smoking cessation, is scarce.ObjectiveThis study aims to explore the perception of using mobile IM as a modality to deliver a proposed chat intervention for smoking cessation in community smokers in Hong Kong, where the proportion of smartphone use is among the highest in the world.MethodsWe conducted 5 focus group, semistructured qualitative interviews on a purposive sample of 15 male and 6 female current cigarette smokers (age 23-68 years) recruited from the community in Hong Kong. All interviews were audiotaped and transcribed. Two investigators independently analyzed the transcripts using thematic analyses.ResultsParticipants considered mobile IM as a feasible and acceptable platform for the delivery of a supportive smoking cessation intervention. The ability to provide more personalized and adaptive behavioral support was regarded as the most valued utility of the IM–based intervention. Other perceived utilities included improved perceived psychosocial support and identification of motivator to quit. In addition, participants provided suggestions on the content and design of the intervention, which may improve the acceptability and usability of the IM–based intervention. These include avoiding health warning information, positive messaging, using former smokers as counselors, and adjusting the language style (spoken vs written) according to the recipients’ preference.ConclusionsThis qualitative study provides the first evidence that mobile IM may be an alternative mobile health platform for the delivery of a smoking cessation intervention. Furthermore, the findings inform the development of a chat-based, IM smoking cessation program being evaluated in a community trial.
Highlights
Burgeoning mobile communication technologies have provided a promising means to deliver mobile health intervention, including behavioral change treatment [1,2]
The findings inform the development of a chat-based, instant messaging (IM) smoking cessation program being evaluated in a community trial. (JMIR Mhealth Uhealth 2019;7(1):e11954) doi:10.2196/11954
Leveraging the extensive smartphone penetration in the local population (88.6% in 2017) [17], we proposed to develop a chat-based smoking cessation intervention delivered through mobile IM to be evaluated in a community-based trial
Summary
Burgeoning mobile communication technologies have provided a promising means to deliver mobile health (mHealth) intervention, including behavioral change treatment [1,2]. Some SMS text messaging programs personalized the intervention contents according to the smokers’ characteristics and allowed 2-way communication wherein a recipient can text keywords, such as “crave,” to receive on-demand support [8,9]. It remains unknown if chat messaging interventions, which feature more personalized and 2-way communication between smokers and treatment providers, may further improve smoking cessation outcomes. Mobile instant messaging (IM) apps (eg, WhatsApp, Facebook messenger, and WeChat) are an inexpensive and widely used communication tool, evidence on its use for promoting health behavior, including smoking cessation, is scarce
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