Exploring and reflecting upon a service level agreement between a child and family psychological service and the private sector

Abstract

DescriptionWithin the current climate of health care pressures, services are exploring ways in which to use resources to the best of their ability to ensure service users have timely, safe, and effective care as well as having positive outcomes and good experiences of the care they receive. The current paper explores a service level agreement between the private sector and a child and family service within the HSC. Within this agreement, has been the development of a pathway through which families on a psychological service waiting list, could be triaged, and allocated to a private clinic within which, psychological care could be provided from assessment through to discharge. The subjective experiences and initial outcomes of those involved have been largely positive. The paper describes, explores, and reflects on the process of collaborative practice.TerminologyHSC – Health & Social Care. In England, Scotland and Wales, the National Health Service (NHS) provides health care services while local councils provide social care services. In Northern Ireland these services are combined under what is known as Health and Social Care (HSC)