Abstract

There are several methods that can be utilized to enhance the productivity of endowment (waqf) assets. These assets can be rented out to interested parties or used for various economic activities such as agriculture and livestock farming. In cases where the above methods are deemed unsuitable, then the Nazir should try to find other alternatives to make the waqf land productive. Endowment (waqf) trustees should also explore other avenues to optimize the usage of endowment land under their care. The establishment of waqf institution in UUM should be develop as alternatives in order to prosper the human capital (students) in their education by using the cash waqf. Cash waqf is a trust fund established with money to support services for mankind’s benefits in the name of Allah. Generally cash waqf has tremendous potential for the development of the human capital because it is liquid assets compared to traditional endowment in the form of fixed assets such as land and buildings. On the other hand the traditional endowment can only be done by rich people. In contrast to the cash waqf which can be implemented by each individual even with a few amounts. However, the acceptance of cash waqf shall be placed under an institution called The Waqf Institutions. Hence the establishment of the institution of waqf in UUM shall be established so that they can help the needy students in financing their education in UUM. This research explores the factors that influence the acceptance of waqf institutions establishment in Universiti Utara Malaysia. Considering the importance of cash waqf in developing waqf institutions and enhances the social economic of ummah. The objective of this paper is to explore the acceptance towards waqf Institution establishment in UUM. The methodology of this research is a quantitative research towards 379 respondents among Muslim students in UUM. All the data are analysed using software of Statistical Package for Social Science (SPSS) by conducting statistical method namely, Independent Samples T-test, Analysis of Variance (ANOVA), Pearson Corellation and Multiple Linear Regression analysis to achieve the objectives of this research. A conceptual framework is built based on Theory Planned Behaviour (TPB) and Technology Acceptance Model (TAM).

Highlights

  • Local government is the ‘grass root’ government or the third tier government, closest to the citizen

  • There is a prominent trend in many countries worldwide to embrace local government reform that is intended at improving service delivery besides economic efficiency and government accountability (Dzurllkanian et al, 2008)

  • The quality of service delivery is measure based on basic services provided by local governments and services commonly received by majority resident at administered area

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Summary

Introduction

Local government is the ‘grass root’ government or the third tier government, closest to the citizen. Not transparent in decisions making; irresponsive, bureaucratic red tape delay of action (Kaliannan et al, 2009), inefficient and many more These problems affect the quality of service delivery, and tarnish the third government reputation. The increased education level of the citizen has led to a more vocal and more discerning citizenry that expects better services and accountability from their local authorities (Siti-Nabiha, 2010). This is indicative that for a nation to deliver services efficiently and effectively, an effective governance accountability framework which involves demands by upward and downward at the local level is essential. The study aims to investigate the quality of service delivery in Perak local government and provide suggestion that will improve the public service delivery system effectively and timely

Literature Review
Methodology
Results and Discussion
Quality of Service Delivery
Conclusion
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