Exploratory study on key influencing factors of successful implementation of ERP system based on the perspective of grounded theory

Abstract

To construct the index system of influencing factors for the successful implementation of ERP system and identify the key influencing factors and their ranking, so as to provide factor reference and policy guidance for the practice process of the implementation of ERP system in the manufacturing industry. In the successful implementation of ERP published five years related text using Nvivo software on the basis of objective data, using qualitative research method of grounded theory to level 3 codes, to build index system of ERP system implementation success factors, and applied to decision making and laboratory (DEMATEL) algorithm to determine important degree of the factors affecting the successful implementation of ERP system. From the four levels of organization, personnel, technology and environment, 13 related indexes were constructed to influence the successful implementation of ERP system, and the key factors were identified: the strength of management support, the level of institutional management, the quality of the system, the strategic literacy level and the strength of education and training. The construction of index system of ERP system implementation success factors from the perspective of exploratory excavation and improve the ERP system online implementation of intrinsic connection between the relevant factors in the process perfects in on-line implementation and maintenance for manufacturing ERP system to provide the reference in the process of theoretical basis, so as to improve the success rate of enterprise implement ERP and provides relevant policy suggestions and reference.