Abstract

Recent disasters and rapid changes in the environment have shown various open issues in organizational resilience, in particular the use of communications. We explore the use of Network Theory to study the robustness of communications in organizations regardless their structure and the communication mechanisms used. We focus on how a collapse in the communication mechanisms affects the communication structure in an organization. We use a case study based on an emergency management plan from a Nuclear Power Plant in Spain. We show that Network Theory along with the number of connected components in a network provides a cost-effective way to analyze the communication infrastructure and organizational relations. Network Theory also allows us to build awareness about the communication and information structure inside an organization, and to design a more robust communication network.

Highlights

  • We focus on how a collapse in the communication mechanisms affects the communication

  • Resilience, Organizational Resilience, and Emergency Management we review the concept of resilience and how is resilience understood inside organizations

  • Analysis of the Communication Network Robustness To construct the network representing the Nuclear Emergency Plan (NEP), we identify all the people involved in the emergency and all their communication mechanisms

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Summary

Introduction

Experts usually identify lessons learned from the incident. They principally analyze the events that aggravated the crisis or did not help in its resolution. Martin et al.: Exploration of Network Theory to Evaluate Organizational Resilience structure in an organization, on building situation awareness, and on improving the robustness of the communication infrastructure and the structural relations in the organization. 3. Network Theory as a Method to Improve Organizational Resilience As stated in the introduction and Section 2, a robust communication system is a key element for any organization. Network Theory as a Method to Improve Organizational Resilience As stated in the introduction and Section 2, a robust communication system is a key element for any organization It has even more importance while facing a crisis and it is considered a key element for building organizational resilience. Network Theory provides a set of techniques to study the networks that represent relations between discrete objects It has been widely applied in different fields where one needs to model systems that have strong interdependence within entities (Strogatz, 2001). We summarize the nuclear elements to understand our approach to the problem

Organizational Structure In
Communication Channels
Radio Communications
Satellite Communications The
Scenario 2 When the phone communication channel does not work, in
Downfall in the Fax Communication Channel
Downfall in the Internet Communication Channel In the NEP, the
Downfall in Radio Communication Channel
Downfall in Satellite Communication Channel
Findings
Downfall in Phone, Fax, and Internet Communication Channels
Conclusions and Future Work

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