Abstract
Background: Fourth Industrial Revolution (Industry 4.0) has revolutionized the operations, technologies, logistics and supply chain. To align with industry 4.0, the conventional logistics processes need to upgrade into digital logistics (logistics 4.0). This study aims to analyse the critical success factors of logistics 4.0. Methods: To accomplish this objective a comprehensive literature review is conducted for the identification of the critical success factors of logistics 4.0 with the expert’s input. These critical success factors are interrelated, and this interrelationship is explored through the DEMATEL approach. The applied methodology is categorised the critical success factors into cause-and-effect groups. Six factors belong to the cause group and the remaining four belong to the effect group. Results: The ‘top management commitment and support’, ‘aligning the initiatives of logistic 4.0 with organizational strategy’ and ‘technological infrastructure’ are the most influential critical success factors. This analysis also recognized the most influential and influenced factor amongst all identified critical success factors that will help the practitioners to optimal utilization of the resources. Conclusions: The findings of the study support the managers and practitioners in strategizing their effort for logistics 4.0 adoption.
Highlights
Academic Editor: Robert HandfieldProfessionals, managers, and government officials are increasingly interested in Industry 4.0 since its effective execution will result in competitive benefits for businesses and state economies [1,2,3]
Logistics 4.0 is considered as an essential component of Industry 4.0, and adoption of logistics 4.0 might be beneficial for the digitalisation of the supply chain
Decision-Making Trial and Evaluation Laboratory (DEMATEL) analysis suggested a ranking of each CSFs importance, as well as a classification of the CSFs into two groups: “influential” and “influenced.” The influential group CSFs has significant research implications since these factors have a big impact on the aim of logistics 4.0 adoption
Summary
Academic Editor: Robert HandfieldProfessionals, managers, and government officials are increasingly interested in Industry 4.0 since its effective execution will result in competitive benefits for businesses and state economies [1,2,3]. The aim of Industry 4.0 is to create intelligent companies and supply chains using cutting-edge technologies including cyber-physical systems (CPS), analytics, big data, and the Internet of Things (IoT) [7,8]. These technologies are used to upgrade the different elements of the supply chain, such as logistics, manufacturing, and warehousing to the level. Among these components, logistics 4.0 is considered as an essential component of Industry 4.0, and adoption of logistics 4.0 might be beneficial for the digitalisation of the supply chain
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