Abstract

Halal refers to what is permissible in traditional Islamic law. Food that meets halal requirements is marked by a halal label on the packaging and should be especially attractive to those Muslims who follow the set of dietary laws outlined in the Quran. This research examines the role of the halal label (explicit cue) and the country-of-origin (COO) (implicit cue) in predicting positive product perceptions among Muslim consumers. We hypothesized that when an explicit sign of “halalness” (i.e., halal label) relating to a particular product is accompanied by an implicit sign of anti-“halalness” (i.e., non-Islamic COO information), Muslim consumers who pay attention to the dietary laws of Islam would have negative perceptions of such a product. We tested our assumptions in an experiment conducted among Indonesian participants who declared themselves as Muslims (n = 444). We manipulated: (a) exposure to the halal label, and (b) the COO information. Religion-based purchase behavior was measured as a moderator variable. Positive product perceptions were measured as a dependent variable. The results showed that the halal label itself had limited influence on product perceptions. However, we found that positive product perceptions significantly decreased among people who were high in religion-based purchase behavior in response to exposure to non-Islamic COO information accompanied by a halal label. In conclusion, people who are high (vs. low) in religion-based purchase behavior do not seem to trust halal-labeled food produced in a country with other than an Islamic tradition.

Highlights

  • Consumers rely on different cues when making their purchase decisions

  • We computed the correlation between religion-based purchase behavior and positive product perceptions across the conditions

  • We examined the factors that influence positive product perceptions among Muslim consumers in Indonesia

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Summary

Introduction

Consumers rely on different cues when making their purchase decisions Some of these cues are directly related to the product quality (i.e., intrinsic quality attributes; Blanco et al, 2007). Halal Label, Country-of-Origin, and Product Perceptions person may search for products that taste or smell in a particular way (e.g., sweet) or which are made with healthy ingredients Another person, may focus on the extrinsic features of a particular product (i.e., extrinsic quality attributes; Blanco et al, 2007) that are related to the product but are not physically a part of it, such as the price, brand, region of origin, or packaging characteristics (Verlegh and Steenkamp, 1999; Watson and Wright, 2000; Blanco et al, 2007; Maison and Gregg, 2016). We seek to examine whether extrinsic cues related to the products, namely: (a) the halal label, and (b) the countryof-origin (COO), may influence positive product perceptions among Muslim consumers who pay attention to the dietary laws of Islam

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