Abstract
Unplanned care (accident and emergency attendances and emergency admissions) may be defined as three separate, but connected laws. The need for local healthcare economies to reduce the total levels of unplanned care in a financial year means that they require an approach to determine where they should be focusing their efforts and why. The three laws offer this, as they can be used to explain unplanned care and to dispel any number of viewpoints that fall outside of them. They are based on a set way of collecting and analysing unplanned care data that distinguishes between the unique individuals that experience, for example an accident and emergency attendance and the number of subsequent repeat attendances by individual.
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