Abstract
Dealing with constituent inquiries has long been a central component of political representation. Increasingly responsibilities for public policy are either divided or shared between regional and national legislatures and constituents frequently misdirect their inquiries. This article demonstrates how demand and supply factors determine the extent to which regional and national legislators across seven European democracies redirect inquiries on matters outside their jurisdiction, as well as the party to which they are forwarded. The choices they make have important consequences for our understanding of political representation in multi-level democracies; they may also matter to the quality of service responsiveness.
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