Abstract
Skills Management is an essential concept of human resource management in which a skill inventory may be created for each employee and managers can assign tasks to workers based on worker's abilities. This concept is not fully practiced for two reasons: i) employee's skills are not effectively evaluated and documented, ii) tool support is deficient to manage this complex task. Ineffective skill management of an organization fizzle tasks assigned to the incompetent employees and this may lead to project failure. To fill up this gap, a survey is conducted across various software organizations to find out the best practices for the skill management and to gather requirements for skills management framework. Based on survey findings, a mathematical framework is proposed that calculates the soft and hard skills of employees automatically based on time and achievements as skill increases or decreases over time. In this framework, the Skills Calculation Engine (SCE) is developed for the managers to enhance the capacity of appropriate decisions making in assigning tasks to the rightly skilled workers. This framework is also useful for organizations as it can increase profitability as tasks are assigned to the most appropriate employees. The SCE is implemented as a Windows-based application to calculate skills, store skills in skills inventory, and assign tasks based on an employee's skills. The skills management tool is evaluated in a facilitated workshop; furthermore, a feature-wise comparison of the tool is also made with existing tools.
Highlights
A Company must be acquainted with the skills of the employees so that the right person can be selected for the right job
Skill Management (SM) and Resource Allocation (RA): 77.19% do not use any kind of skill management software, while 40.35% of people feel that they do not require any such tool. 84.21% people have the belief that project resource utilization will be positively impacted by skill management. 91.22% people think that an organization’s overall performance can be increased with aid from skill management. 96.49% of people think that project management
Integration with Project Management Software: 36% of people wish to view the record of the skills in the resource sheet, while 40% expect that there should be a separate view for skills and 24% think that skills should be visible in the resource calendar
Summary
A Company must be acquainted with the skills of the employees so that the right person can be selected for the right job. The need for computerized skills evaluation is increasing day by day because using a tool to manage skills improves decisions precision [13, 14]. Researchers explored this fact saying that taking the right decisions is very important for the success of software projects/ industry [15]. A pool of multi-skilled employees is available, but allocating a particular employee to a specific task requires consideration of enormous parameters like Product Development Life Cycle (PDLC) time, skill efficiency gain and cost [17] In view, it is the need of every organization to assign tasks to employees, according to the skills they possess.
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