Abstract

Many mobile applications that can increase user engagement and promote self-learning have been developed to date. Nevertheless, mobile applications specific to Malay language learning for non-native speakers with relevant materials are still lacking. Moreover, expert reviews are needed to identify usability issues and check whether such applications can meet the learning goal with relevant materials features. This study developed an augmented reality (AR)-based mobile application called RakanBM for learning the Malay language (i.e. the language officially spoken in Malaysia), and then performed an expert review on the application contents, text presentations, learning outcomes, assessments, effectiveness, efficiency, and satisfaction. The expert review was conducted by a panel of six experts from two specific fields, namely the Malay language and Human-Computer Interaction (HCI), using methods such as cognitive walkthrough (CW), semi-structured interviews, think-aloud protocols, and survey. The results from CW, semi-structured interviews, think-aloud protocols shows that enhancement was needed on user interface and user experience in term of aesthetic and interactivity. The survey results were classified into two levels: high (mean > 4.0) and satisfied (mean > 3.5). Application factors that were recorded as satisfied were the application contents, text presentations, and satisfaction, while the factors recorded as high were the learning outcomes, assessments, effectiveness, and efficiency. The comments or suggestions for improvement were mainly around the contents of the application. Nevertheless, the application received good comments on its usefulness and the topics covered, which were suitable and best for non-native speakers. The findings of this study can guide developers and researchers in the development of future applications that can support language learning for non-native speakers in particular.

Highlights

  • Mobile phone device is one of the most popular types of information and communication technology (ICT) as digital learning has been an evolution in the present days[1]

  • The results of the low-fidelity testing and evaluation process are further elaborated and discussed, especially concerning the field of language learning with apps

  • A review panel of six experts from the Malay language and Human-Computer Interaction (HCI) fields evaluated RakanBM, a newly developed mobile application prototype for Malay language learning for first speakers and foreign speakers

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Summary

Introduction

Mobile phone device is one of the most popular types of information and communication technology (ICT) as digital learning has been an evolution in the present days[1]. The use of a mobile phone in and out of the classroom can help students learn more effectively and create a conducive environment for effective teaching and learning [5]. Flexible learning would be less costly, adaptable, require little instrument, and is easy to use. These advantages allow the implementation of mobile learning in almost all learning environments. Such technological advancements can make learning more efficient and enjoyable for students [6].Previously, several language learning using the mobile application has been invented and conveyed positive feedback from learners, for instance, Mayo language [7], Spanish language [8], Malay language [6] and etc

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