Abstract
This study investigated the experiences of older adults with technologies they own and determined how they value them. Thirty-seven older adults participated in a Show and Tell co-creation session at a one-day workshop. Participants described why they loved or abandoned technologies they own. Their responses were recorded and analysed using Atlas.ti 22.0.0. Seven main themes representing experiential value in older adults emerged from the analysis: Convenience, Economy, Learning and Support, Currency of Technology, Privacy and Security, Emotions and Identity aspects of their experiences. This qualitative study has resulted in implications to design that recommends (a) Design for product ecosystems with technologies and services well-coordinated and synchronized to facilitate use of the technology (b) Create awareness and information on privacy and security issues and technical language associated with it (c) Make anti-virus and anti-phishing software accessible to older population (d) Design technologies as tools that allow older adults to identify themselves in the community and family (e) Create services that make technologies and services in the ecosystem affordable for the older adults. The outcomes of this study are significant as they provide recommendations that target systemic issues which present barriers in the use of technology.
Highlights
Past experiences experiences with with technologies that they have owned previously This done by bybringing bringingtogether togetherseniors seniors and other stakeholders (caregivers, technolThis was done and other stakeholders and sharing their their perspecogy developers, medical practitioners, and technology developers) and sharing pertives on technologies with with each each other.other
In theIn process, they co-created an experiential value spectives on technologies the process, they co-created an experiential framework for technology use in use older value framework for technology inadults
The findings suggest that older adults value Convenience, Economy, Learning and Support, Currency of Technology, Privacy and Security, Emotions, and Identity aspects of their experiences with their technologies
Summary
We are in the middle of a longevity revolution. According to World PopulationProspects 2019, one in six people in the world will be over the age of 65 by 2050. We are in the middle of a longevity revolution. Prospects 2019, one in six people in the world will be over the age of 65 by 2050. People aged 65 in 2015–2020 will live up to 82 years, which is expected to increase to 84 years by 2045–2050. Seniors in Canada will number over 9.5 million and represent. The average life expectancy at birth is expected to rise for both men and women in Canada by 2036. Technologies could support older adults to live independently and age gracefully
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