Abstract

The current study reviewed the literature on oral communication apprehension and its effects on academic performance, specifically the effectiveness of public speaking training: the Toastmasters International programme. Communication techniques, expertise, and various aspects that lead to oral communication anxiety were investigated, including a broad range of communication dimensions. Furthermore, the study investigated numerous forms and repercussions and demonstrated the link between anxiety and academic accomplishment. The significance of public speaking training as a powerful method to reduce anxiety was emphasised. A comprehensive description of the Toastmasters International programme and its function in developing excellent communication skills was also clarified. The study explained the theoretical basis, specifically the experiential learning theory and its contextual relevance to public speaking training. The current literature highlighted the scarcity of research on communication anxiety in technical and vocational schools, specifically among polytechnic diploma students. Communication apprehension within a vocational institution was investigated to address the research gap. A novel approach was proposed, which combined public speaking training based on the Toastmasters Competent Communicator Manual, Kolb's experiential learning theory, and McCroskey's communication apprehension theory. This technique developed Malaysian students’ oral communication aptitude by systematically addressing the reasons for communication anxiety and providing an experienced learning environment. The method provides the students with the skills required to thrive globally. The current study uncovered new paths for minimising communication anxiety to push for student success.

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