Abstract
Summary form only given. This paper describes the experiences related to network operations and management issues for a narrowband (class 5) switch progressing towards an integrated voice/data platform. These issues are about selecting a suitable network management tool, and about describing operations procedures for the craft person. The operations procedure include provisioning, fault management, alarming and performance data. Other issues relate to operational interactions between existing legacy OA&M systems and new nodes supporting SNMP-based network management. These operational issues are complex, generic, and are very important from a telecommunication company's perspective. These issues are further complicated as some telecommunication companies desire combined voice/data OA&M functions, while others prefer a clear separation of voice/data operations even when physically integrated on the same platform. We believe our experiences will provide a framework for solutions to some of these network management related issues.
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