Experiences of the health care team in a critical patient unit during pandemic

Abstract

Introduction: Since March 3, 2020, the SARS-COV-2 pandemic begins in Chile. Generating an impact to everyone and to different social groups, such as nursing and the health team, for the performance in the care of critical patients, impacting in different areas, such as physical and psychoemotional. Objective: To reveal the experiences of nurses and other members of the health team regarding the care of patients with SARS-COV-2 in an Adult Critical Patient Unit. Methodology: A qualitative phenomenological study was carried out in 12 people with questions that facilitate dialogue, with respective analysis in Atlas.ti. Results: Identifying three Metacategories; effects of the pandemic for nursing and other members of the health team, facilitating and hindering elements in nursing experiences and other members of the health team. Conclusion: There are nursing staff and a health team worn out as a result of direct care for critical patients, mainly in the physical and psycho-emotional aspect, without coping tools, not intervened and/or with late interventions. In addition, non-compliance with Law No. 16744, with low coverage in the Occupational Health and Safety Management System.