Abstract
Visitor restrictions in long-term care (LTC) have had many consequences for residents, their families and care providers. The value of family presence in LTC was obscured during the COVID-19 pandemic until the designation of essential care partners (ECPs) was introduced to support the re-entry of family caregivers into LTC. Three ECPs share their personal experiences of caring for a loved one in LTC before and during the pandemic. Partnerships with LTC homes, residents, families and ECPs are identified as a unifying way forward to bolster future pandemic preparedness and ensure that current and future residents receive safe and high-quality care.
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