Abstract
The impact of an external documentation service on the operation of an Information Unit cannot be fully appreciated unless the position of that unit in the parent organization and its function and method of operation are understood. In British Petroleum, there is a single Patents and Trade Marks Division, responsible inter alia for all parent matters for the BP Group world‐wide, so that the subject matter field handled is very broad, including such subjects as oil exploration and production, refinery apparatus and processes, oil products, petrochemicals, polymers, plastics, detergents, pesticides, microbiological production of proteins and instrumentation.
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