Abstract

E-learning has become a standard dialect nationally and internationally, particularly during the COVID-19 context. During the lockdown period in South Africa, e-learning, which was experienced differently by different Higher Education Institutions and students, became one of the preferred ways students could access learning. Therefore, e-learning as a vehicle for quality education became a human rights issue in the Higher Education space. Consequently, literature seems to imply that lack of access to e-learning, internet laptops and smartphone connectivity and online gadgets may be an exclusionary learning factor for the majority of students. Underpinned by Engestrom Activity Theory, this qualitative study used telephonic assisted open-ended interviews to provide the four selected Bachelor of Education students with the opportunity to share their experiences on how they have experienced the use of e-learning in a South African university. It emerged from the data that even the students from the same institution had varied experiences in terms of e-learning. Furthermore, the findings revealed that students’ social realm, such as internet connectivity and lack of online gadgets such as laptops and smartphones influenced their e-learning. This study concludes that the students’ experiences suggest that the university should respond to the students’ contextual factors and make appropriate sustainable teaching and learning plans post-COVID-19 era. Keywords: E-learning, Learning experiences, Diversity, Learning tools, Teaching and learning

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