Abstract

An ImagePlus™ internal use program (IUP) was established in IBM to assist users inside the company with their initial application selection and their training, procedure definition, and prototype system installation, as well as their initial use of the system on a regular working basis. This paper discusses the experience gained from identifying, selecting, and preparing several areas within IBM for an ImagePlus system. The experience begins with establishment of IUP objectives and guidelines, continues through the account nomination and selection process used to identify and select the application, and ends with identification of the justification or business case process and some of the major elements considered in the justification for the purchase of a system. A detailed description of several internal operations that have installed an ImagePlus system is given. In conclusion, ImagePlus as an application enabler is discussed.

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