Abstract
Covid-19 cases in Indonesia have shown a fairly high increase in several regions and the morbidity rate is also increasing. This requires proper treatment, especially adequate treatment so that the cure rate is increasing. This study aims to get an overview of the experiences of volunteers in providing care to Covid-19 patients. The design used is descriptive phenomenology with in-depth interview method. Participants were volunteers from Health Polytechnic of Jakarta III who treated Covid-19 patients with a total of 12 participants obtained by purposive sampling. The data collected in the form of recorded interviews and field notes were analyzed using the Collaizi technique. The results of the study found that there were 7 (seven) themes, namely: 1) Covid 19 is an infectious disease that threatens life; 2) Nurses' feelings in caring for COVID-19 patients; 3) Supporting and inhibiting factors in treating Covid 19 patients; 4) Support of nurses and families for covid 19 patients; 5) The readiness of nurses in treating Covid-19 patients; Nursing services for COVID-19 patients; and 7) Efforts to prevent the transmission of Covid 19. The results of this study are expected to provide information about the needs of volunteers in providing nursing care to Covid 19 patients.
 Keywords: Phenomenology, volunteer, caring experience, covid-19
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