Abstract
Today information systems are an inseparable part of all companies. This study deals with the non-financial implications occurring while implementing the enterprise resource planning software called AROP in 3 manufacturing companies being in different implementation phases. The work was based on semi-structured interviews, which were supplemented by a questionnaire survey with the management and the employees of the companies. The primary goal was to determine both the expected and the real impacts associated with the introduction of AROP software in the companies. The secondary goal was to determine satisfaction with AROP training in individual companies and to propose countermeasures. It was found that the company using AROP software in the full version confirmed a number of impacts that the companies had expected in the testing phase and in the phase just before the start of the testing phase. Examples of the confirmed impacts are following: merging all information into one system, obtaining previously unknown information or simplifying the work of employees. During the training, some weaknesses were identified, such as the length of the training or the form of the training. Therefore, several recommendations were proposed in order to streamline the implementation of AROP software and improve the training of this system.
Highlights
Information systems are currently one of the essential parts of our daily lives
The management expects the disadvantage of increasing bureaucracy and slowing down during the changes compared to the situation before the AROP system
This work deals with non-financial implications occurring while implementing the enterprise resource planning software called AROP in 3 manufacturing companies in different implementation phases
Summary
MRP (Material Requirements Planning) and ERP (Enterprise Resource Planning) are special categories of such information systems. These systems emerged in the 1960s when they initially checked supplies. MRP can be defined as computer systems that direct the flow of information about material from its production to the customer (Sastim et al, 2006). At the time of the research, company A was planning orders using Microsoft Excel spreadsheets (Microsoft 365, 2020), which were shared among all employees. At the time of the research, orders were planned only with the help of Microsoft Excel spreadsheets (Microsoft 365, 2020), which were not connected with the POHODA system. After a thorough analysis of the software available on the market, company B decided for a combination of the POHODA and AROP systems. Company C decided for a combination of the POHODA and AROP systems
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