Abstract

This paper incorporates the Service Design Thinking into the exhibition space design to refine the generality between service design and the display design, and carry out the design practice by combining the science exhibition technology of the aging assistive technology to refine the influence factor and the design method between the service design and the exhibition effect. It explores how to apply the service design thinking efficiently in the concrete practices of the exhibition space design.

Highlights

  • Open AccessIn the early 21st century, the upsurge in service design became a kind of new research tendency in the field of design

  • This paper incorporates the Service Design Thinking into the exhibition space design to refine the generality between service design and the display design, and carry out the design practice by combining the science exhibition technology of the aging assistive technology to refine the influence factor and the design method between the service design and the exhibition effect

  • The rich and diverse instructional theory made by interdisciplinary guides the designers blend and improve the service design system on all sorts of different levels Service design, as a field of researching service by the design method, can plan and develop the entity elements and unsubstantial elements to improve the user’s experience and create the service value (Karmarkar, 2004)

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Summary

Introduction

In the early 21st century, the upsurge in service design became a kind of new research tendency in the field of design. The service design thinking emphasizes the value of users which is shown in the research process and lets the users involved It helps understand the thoughts of the users and create together, which promotes the designers to design standing in the users’ position. The Guggenheim Museum (Figure 1) which is designed by a famous American architect named Frank Lloyd Wright in 20th century is a landmark building of New York. His design has fully considered the need of special users (strollers or disabled people), and he designed the exhibition space with universality by the user-centered thinking mode

Systematization of Exhibition Service
The Combination of Functionality and Artistry
Practical Background
The Plan of the Exhibition Design
Service Factor Influencing Exhibition Space Design of Assistive Technology
The Design Results of Exhibition Space
Service Oriented Exhibition Method Design
Improve the Display System to Control the Key Contact Point
Laying Emphasis on Environment—Create Immersion State
Enhanced Sensory Stimulation—Using Multimedia Technology
Expand Value-Added Services—Making Unexpected Surprise
Conclusion
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