Abstract
Abstract Environmental scanning and interpretation (ES&I)provides crucial information upon which strategic decision-making is based. This paper introduces a model that discusses five information filters observable during information processing in ESI. It also examines the attributes that may influence the performance of each filter. The paper then shows how an executive support system (ESS), especially when enhanced with artificial intelligence (AI) technologies, can be used to lessen the potential negative effects that may be created by the filters.
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