Executive summary concerning the impact of advanced maintenance data and task oriented training technologies on maintenance, personnel and training systems.

Abstract

Abstract : This paper is an executive summary of a more extensive white paper concerning the impact of improved maintenance guidance and information (IMG and I), as well as task oriented training (TOT) technologies on DOD maintenance, personnel and training systems. The IMG and I considered include fully proceduralized job performance aid (FPJPA) technology for both non-troubleshooting (non-TS) and troubleshooting (TS) tasks; the Army 'New Look' for non-TS tasks; and for TS tasks only: traditional and enriched FORECAST aids, traditional and enriched logic tree troubleshooting aids (LTTA), and traditional and Air Force symbolic integrated maintenance system (SIMS), as well as a newer form of SIMS called functionally oriented maintenance manuals (FOMM). However, the technologies or concepts, whose effectiveness are supported by comparative hard data, include only: FPJPA, FORECAST aids, enriched LTTA, and AF SIMS. These hard data indicate that quality implementations of any of these technologies (or concepts) will result in more efficient performance of maintenance tasks than the use of traditional maintenance manuals (TMM). (In this regard, there are no hard data which indicate that FOMMs are more effective than AF SIMS.) But, by far the most dramatic reductions of life cycle costs (LCC) of hardware ownership can be realized by the quality integrated application of three of these types of IMG and I with TOT; i.e., FPJPA, FORECAST TS Aids and enriched LTTA. Of these, FPJA have the most potential.