Abstract

Records appraisal in the digital environment becomes a multi-professional enterprise, undertaken in the line of business, in which non-archivists play a vital role, but appraisal practices are not adjusted to this electronic reality. One aspect of this problem is the use and understanding of terminology. This paper presents a study on the usage of records-related terms in steering documents that affect records appraisal in Sweden. It uses a structured model for the analysis of steering documents. Used data sources are authoritative term databases and terminology report and steering documents from the three levels of regulations, i.e. Legislation and Regulations, Policy decisions and Instructions and Retention decisions steering documents from the Swedish National Archives and Stockholm City Archives, both archival authorities within their jurisdictions. The steering documents represents levels of hierarchical impact and are the foundations upon which appraisal is done and effectuated. Analysis of term frequency show change in vocabulary at level of hierarchy as well as development in time. Analysis of focus, characteristics and common features in definitions of terms show a variety of possible interpretations of the included terms, a result that affects appraisal and underpins a need for common corporate understanding in areas with multi-professional influences. The paper concludes that legal terms have impact on term use at regulation level, which lessens at lower levels, where vocabulary broadens. Difference is found between the two archival institutions studied, especially at decision level. Analysis of focus, characteristics and common features in definitions of terms show a variety of possible interpretations of the included terms, a result that affects appraisal and underpins a need for common corporate understanding in areas with multi-professional influences. An action suggested to mitigate risk is to form Communities of Practice for the task of records appraisal. One part of the task for these communities should be to agree upon shared concepts on used terminology that support electronic records appraisal. This would be a step where everyone involved develop a solid ground for the setting of the scope of appraisal. The idea of introducing Communities of Practice for the records and archives appraisal task is wider than the subject of this article, and should be further developed.

Highlights

  • The problem in focus for this paper is a risk of erosion in value of completeness in the electronic archive, caused by archival paper thinking in the digitalized office environment

  • Misunderstandings, miscommunication and lack of knowledge in appraisal issues can deprive the archive of value, as records, showing business activities and results are not included in the formal process of appraisal and retention decisions as the initial phases of appraisal process and decisions are not included in the formal process

  • A broad vocabulary is found at decision level, instructing or confusing people in appraisal

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Summary

Introduction

The problem in focus for this paper is a risk of erosion in value of completeness in the electronic archive, caused by archival paper thinking in the digitalized office environment. For archival control of records and archives formation, terminology impinges on the result. Misunderstandings, miscommunication and lack of knowledge in appraisal issues can deprive the archive of value, as records, showing business activities and results are not included in the formal process of appraisal and retention decisions as the initial phases of appraisal process and decisions are not included in the formal process. In the course of digitalization of the public sector, an enormous amount of records in electronic information systems sets organizations at risk of losing control over what is captured and kept in archives. Despite changes in archives formation due to digitalization, archival control of the appraisal process is normally involved only when a need for records in current business has diminished, and a wish to dispose is present

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