Examining the use of artificial intelligence in recruitment processes

Ugur Karaboga,Pelin Vardarlier

doi:10.36096/brss.v2i4.234

Abstract

The recruitment process is more of an issue for many businesses. The process of determining the appropriate candidate to hire is often a costly, time-consuming process. Besides, due to incorrect decision-making or lack of objectivity in hiring processes, recruitment processes may not proceed effectively. Businesses are trying to use technology in their recruitment processes to avoid these problems. Currently, many businesses use internet and software technologies to receive applications and evaluate candidates. But despite these technologies, it takes time and additional personnel costs for people to coordinate all processes. Due to these and similar situations, there has been an increase in the use of artificial intelligence technologies in recruitment processes in the world recently. The use of artificial intelligence in recruitment processes has the effect of reducing costs and decision-making errors and appears to be beneficial in saving time. In this study, the use of artificial intelligence in the recruitment processes of businesses in Turkey was examined. In this context, interviews were conducted with the human resources managers of 22 businesses. According to research results, it was understood that artificial intelligence was benefited only as an auxiliary element in recruitment processes. It has been found that businesses do not rely much on artificial intelligence in their recruitment processes, so they do not use it or partially use it.

Highlights

One of the most important goals of businesses is to be successful in the activities they perform
This study aims to identify the use of artificial intelligence in recruitment processes
Artificial intelligence should be supported by a person alone in evaluating the person who will work with humans, their behavior during contact with a person, their energy, whether they are friendly or not, and the way they talk.” (v) "Final decision-making must be made by human resources personnel.” (vi) "I think there should be a recruitment manager who recognizes the corporate culture at the final stage and the decisionmaking stage.” (vii) Some participants argue that the decision-making mechanism in the hiring process can be left to artificial intelligence

Summary

Introduction

One of the most important goals of businesses is to be successful in the activities they perform. It is challenging to find personnel who internalize the business's goals and carry the specified work characteristics This process, which constitutes an important field of work of the human resources department, includes identifying existing personnel needs, announcing these needs by appropriate means and channels, collecting applications, conducting interviews, and accepting suitable candidates for work (Fındıkçı, 2009: 167). Artificial intelligence, which has started to show itself in all areas of the developing business world, has begun to manage the recruitment processes in the human resources departments of businesses today. The use of more advanced artificial intelligence modules, especially in human resources, will make a significant contribution to employee life

Literature Review

Conclusion