Abstract
There remains considerable ambiguity and negativity around the purpose and effectiveness of children’s homes. High levels of unqualified staff, low status and poor pay and conditions have continued to be the norm within residential child care. In light of this situation it is appropriate to ask why staff are viewed as a key ingredient in the service provision. It is particularly significant given the views of staff and the tasks they undertake have not been widely researched. This article provides a summary of findings from a doctoral study that attempted to address this deficit by examining the context of children’s homes, especially those social processes and interactions that shape key tasks.
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