EXAMINING THE MEASUREMENT CONSTRUCTS FOR RELATIONSHIPS QUALITY (RQ): AN EXPLORATORY STUDY IN THE CONTEXT OF NIGERIAN CONSTRUCTION PROCUREMENT

Abstract

The concept of relationships quality (RQ) has gained tremendous popularity in construction procurement over the recent years. It is often regarded as a measure of working relationships among project parties. Despite this, there exists lack of unanimous decision on the measurement constructs for RQ for different places and projects around the world. And no prior study has ever been taken to bridge this knowledge gap in the context of construction procurement in Nigeria. This paper seeks to establish the specific measurement constructs and their factor structure for supply chain relationship quality (SCRQ) in the Nigerian construction environment. Questionnaire survey data were collected from 289 construction professionals involved in 50 selected multifarious infrastructure projects (MIPs) in Nigeria. Smart-Pls 3.28 and IBM SPSS were both used for data analysis. Principal Components Analysis (PCA) and inspection of correlation matrix using Kaiser-Meyer-Olkin (KMO) measure of sampling adequacy and Bartlett’s test were both performed on the data. It was revealed that trust, commitment, teamwork and performance satisfaction are the main constructs for measuring SCRQ in Nigeria. The study further summit that performance satisfaction has a strong and positive significance index in building RQ in Nigeria followed by party’s commitment and trust respectively. Teamwork is regarded as the weak valued construct. This study will benefit managers and practitioners in achieving effective relationship management in project delivery process thereby promoting performance efficiency of the outcome of MIPs in Nigeria.