Abstract
This study examined the influence transformational and transactional leadership styles have on job stress among employees in Ghana’s banking industry. The study made use of structured questionnaires to collect quantitative data. 196 questionnaires were returned by respondents out of 250 administered. The findings revealed a significant negative relationship between transformational leadership and job stress (β = -.193, p< .05) and a significant positive relationship between transactional leadership and job stress (β = .165, p< .05). From these findings, it is recommended that managers adopt transformational leadership behaviours in order to reduce job stress among employees in Ghana’s banking industry. This is a pioneering work in the Ghanaian context where participants have been drawn from 19 different banks; making it possible to get general views of employees concerning the subject.
Highlights
In a significant number of nations, it is not unusual for the banking sector to be noted as critical to the survival of those economies because that sector contributes immensely to the economic growth and development of a number of countries
Many people perceive that the banking job is very stressful, a good number of Ghanaians fresh graduates are desperately eager to work in the banking sector because broadly the banks conditions of service are comparatively better than in other industries
This study focused on the relationship between leadership behaviours and employee job stress
Summary
In a significant number of nations, it is not unusual for the banking sector to be noted as critical to the survival of those economies because that sector contributes immensely to the economic growth and development of a number of countries. In Ghana, for the past decade, the banking industry has expanded and increased in numbers. Some reasons accounting for this, is the peaceful political climate, good investment opportunities and the open market system that exists in Ghana. Many people perceive that the banking job is very stressful, a good number of Ghanaians fresh graduates are desperately eager to work in the banking sector because broadly the banks conditions of service (e.g. allowances, salaries) are comparatively better than in other industries.
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