Examining the influence of motivation on employees' productivity: A case study of first bank of Nigeria Plc, Head Office, Lagos Nigeria

Abstract

Motivation for a bank worker refers to the internal and external factors that drive an individual employed in a banking industry to engage in their work with enthusiasm, dedication, and a sense of purpose. It involves the underlying reasons and incentives that influence an employee to perform their job tasks effectively and contribute to the overall success of the bank. Motivated bank workers are more likely to be proactive, innovative, and productive, which can lead to enhanced customer service, increased efficiency, and better organizational performance. The study extensively explored the correlation between motivation and employees' performance, with a particular focus on the Head Office of First Bank of Nigeria Plc in Lagos. Employing a survey research design, the research involved a purposive sampling technique to carefully select a sample size of forty (40) participants. Data collection employed a well-structured questionnaire, and subsequent analysis encompassed the utilization of frequency tables, simple percentages, and the chi-square test. The outcomes derived from the analysis revealed a significant connection between motivational factors and employees' performance within the organizational context. Consequently, the study's recommendations underscored the importance of ensuring robust motivation for the workforce at First Bank. By implementing efficacious motivational strategies, the bank has the potential to elevate employee performance levels and cultivate a more productive and thriving work milieu.