Examining the Impact of Supervisor and Co-Worker Incivility on Organizational Commitment Among Female Employees in Public Universities

Abstract

Organizational commitment is an important factor for the success of any organization. However, incivility in the workplace can negatively impact employees' commitment to their organization. This study aims to examine the effect of supervisor and co-worker incivility on organizational commitment among female employees of public universities. A quantitative research method was employed in this study. Data was collected through a self-administered questionnaire from a sample of 200 female employees of public universities. The questionnaire included items on supervisor and co-worker incivility and organizational commitment. The data was analyzed using structural equational model. The results of the study showed that both supervisor and co-worker incivility had a negative effect on organizational commitment. Specifically, supervisor incivility had a stronger negative effect on organizational commitment than co-worker incivility. This study highlights the importance of addressing incivility in the workplace, particularly from supervisors, to promote organizational commitment among female employees of public universities. Organizations should implement strategies to prevent and address incivility, such as training programs for managers and employees on respectful communication and behavior, and clear policies on acceptable conduct in the workplace.