Abstract

Examining the Factors Impact People’s Intention to Adoption of E-Banking in Mogadishu-Somalia

Highlights

  • E-banks are gradually operating websites from which customers can request account balances

  • Which has led to the need to implement e-banking system and enable clients to use them in order to keep up with technological advances and to identify the worldwide rising success of the e-banking (Mwiya et al, 2017) (Sayid et al, 2012), Hormuud Telecom in Mogadishu, Golis Telecom in Bossaso, and Telesom in Hargeisa created first a mobile wallet M-money transfer service in 2009, known as Zaad service or Sahal financial service, for the first time due to access and rapid growth of telecommunications, allowing customers to transfer money, pay bills and buy products and services using their mobile phones

  • We evaluated the square root of average variance extracted (AVE) for each construct of the model in Table 5 which were higher than inner construct correlations, showing discriminant validity for the model Table 4 showed that the measurement model lights the condition for the reliability and validity of the constructs and discriminant validity

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Summary

Introduction

E-banks are gradually operating websites from which customers can request account balances. Which has led to the need to implement e-banking system and enable clients to use them in order to keep up with technological advances and to identify the worldwide rising success of the e-banking (Mwiya et al, 2017) (Sayid et al, 2012), Hormuud Telecom in Mogadishu, Golis Telecom in Bossaso, and Telesom in Hargeisa created first a mobile wallet M-money transfer service in 2009, known as Zaad service or Sahal financial service, for the first time due to access and rapid growth of telecommunications, allowing customers to transfer money, pay bills and buy products and services using their mobile phones This product is becoming more popular in the Somali community from south to north within a brief period due to its reduced risk of carrying cash around and removing the traditional method to use money transfer companies (Sayid et al, 2012). Internet banking is a new method of performing banking transactions that have piqued the interest of many banks as a viable alternative to traditional banking It is a highly data-intensive action that heavily relies on information technology to obtain, structure, and delivers financial data to all customers.

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