Examining the Effectiveness of Corporate E-Learning in Global Talent Management

Amy Ooi Wong,Karin Sixl-Daniell

doi:10.3991/ijac.v10i2.7305

Abstract

<p>The purpose of this study is to examine the effectiveness of corporate e-learning in the context of talent management on a global scale. It begins with a discussion of the importance of talent management, the challenges in global talent management, and the role of corporate e-learning in global talent management. Data collected via an online survey from 74 students (global leaders from a multinational IT provider with more than 90,000 employees across 50 countries) enrolled in a customized corporate e-learning program is presented and discussed. The findings suggest that corporate e-learning can be used to develop talent attributes and skills such as problem solving, analytical, communication, research, and time management skills. Specifically, analytical, communication, and time management skills are important predictors of overall corporate e-learning experience, while analytical and research skills are important predictors of job performance. As part of global talent management, companies can enroll their A-players, high performers or high potentials into relevant corporate e-learning programs that can be used to effectively address the training challenges of a scattered workforce and improve coordination among internal and outside collaborators and partners in complex business processes and projects. The sample for this study was limited to a multinational IT services provider. Future research should extend the scope of data collection to include talents from a variety of organizations, as well as a variety of geographies and industries to further investigate the generalizability of these findings.</p>

Highlights

In recent years, talent management has emerged as a critical success factor in the corporate world due to factors such as globalization, knowledge-based competition, new forms of organization, demographic changes, increased mobility, and changing complexity of the workplace [1]
The purpose of this study is to examine the effectiveness of corporate e-learning in the context of talent management on a global scale
It begins with a discussion of the importance of talent management, the challenges in global talent management, and the role of corporate e-learning in global talent management

Summary

Introduction

Talent management has emerged as a critical success factor in the corporate world due to factors such as globalization, knowledge-based competition, new forms of organization, demographic changes, increased mobility, and changing complexity of the workplace [1]. Corporations are becoming aware of the strategic value and impact of strong talent as a core competitive asset in the global workplace, as they seek to develop and retain the best talents from their key group of employees. These talented employees, with outstanding abilities, and who are highly motivated, should be given ample opportunity to develop themselves to achieve high individual performance, which will eventually contribute to high organizational performance, mediated by work motivation, organizational commitment and extra-role behavior. In an increasingly fast-paced knowledge-driven economy, global talents must be rapidly updated on new developments and information on a regular basis

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