Examining Students' Satisfaction With and Perception of Inclusion in Higher Education

Abstract

This mixed methods study examined the perceptions of college students with disabilities (SWDs) on inclusive teaching and learning approaches, social inclusion, and satisfaction. It also explored differences in perceptions of satisfaction regarding the availability of support and the quality of learning among students with and without disabilities. In phase one, two questionnaires were used on 162 female college students (26 and 136 with and without disabilities, respectively). Eight SWDs were randomly selected for unstructured interviews in phase two. Quantitative data analysis showed that the students had positive perceptions regarding inclusion at their university and were satisfied with the support and services provided. However, interviews indicated that the students were not entirely satisfied with some aspects of their inclusion. From these findings, the researchers recommend that the university be more conscious of SWDs and provide non-discriminatory support and services to cater to different abilities.