EXAMINING STRUCTURE RELATIONSHIPS AMONG PROCEDURAL JUSTICE, PERCEIVED ORGANIZATIONAL SUPPORT, EMPLOYEE ENGAGEMENT, AND TURNOVER INTENTION IN LAO PUBLIC ORGANIZATIONS

Abstract

The purpose of this research was to examine practical issues that predict and prevent turnover intention in the context of Lao public organizations, focusing on the relationship between procedural justice, perceived organizational support, and employee engagement. Data for this study were collected from 331 public officials. In this study, structural equation modeling was used to analyze the collected data and test the hypothesized relationships. The results indicated that procedural justice had a significant effect on perceived organizational support, employee engagement, and turnover intention, whereas perceived organizational support and employee engagement were not significantly related to turnover intention. In addition, the mediating effect of perceived organizational support in the relationship between procedural justice and employee engagement was statistically significant. The findings suggest that organizations should contemplate how to improve procedural justice and promote their level of perceived organizational support. On the basis of the findings, human resource development implications and recommendations are discussed and suggested.