Examining Services Gaps and Competitive Analysis of Online Food Ordering Apps

Abstract

Abstract: The online food ordering system is one of the latest services. With this method, food is ordered online and delivered to the customer. This is possible through the use of electronic payment system. Customers pay with their credit cards, cash online banking or many other ways of payment. Due to great increase in the awnerness of internet and the technologies associated with it, serval opportunities are coming up on the web, so many business of the internet introduced is an online food ordering system. In today’s age of fast food and take out, many restaurants have chosen to focus on quick preparation and speedy delivery of orders rather then offering a rich dining experience. Until recently most of this delivery orders were placed over the phone but there are many disadvantage to this system. It is possible for anybody to order any goods via the internet and have the goods delivered at his/her daorsteps. But while trying to discuss the transfer method of the goods and services, attention is focused on the payment mode. The most of people are prefer cash payment at the time of delivery. What I propose is an online food ordering system originally designed for use in college cafeteris, but just as applicable in any food delivery industry. The main advantage of this system is that it greatly simplifles the ordering process for both the customer and the restaurants. Once an order is palced on the webpage that will be designed, it is placed into the database and them retrieved, in pretty much real-time, by a desktop application on the restaurants end. Within this applications, all items in the order are displayed along with their corresponding options and deliverd details. This allows the restaurants employes quickly go through the orders as they are placed and produce the necessary ithems with minimal delay and confusion. The greatest advantage of this system is its flexibility.