Abstract
The purpose of this research was to study operational indicators that could effectively improve the productivity of Khorramshahr port operation. A mixed exploratory and qualitative-quantitative research method was used. The research was carried out on the statistical sample of 34 subjects, including the managers, experts and staff of Khorramshahr Port Authority, chosen as a statistical sample using the available sampling method. The data analysis method (DEA), a mathematical method and one of the best non-parametric methods, was used to measure organizational efficiency based on input and output variables. Another method, fuzzy TOPSIS, was used to assist with the decision-making process. In this study, operational indicators were examined to increase the productivity of Khorramshahr port, using the data envelopment analysis method, the multiple CCR model and the fuzzy TOPSIS technique. In the Data Envelopment Analysis method, indicators whose efficiency score equals one are considered effective. The results obtained using the two methods (Data Envelopment Analysis and fuzzy TOPSIS) indicate that there are no sufficiently efficient and productive operational efficiency indicators that could be used to increase the performance of Khorramshahr port wharfs. Therefore, as seen from both research methods, the loading and unloading indices of the Khorramshahr wharfs must be top priority.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
