Examining marketing cyber-security in the digital age: Evidence from marketing platforms

Abstract

The current study aimed to examine marketing cyber-security (DDoS Attacks, Cross-Site Scripting, SQL Attacks, and passwords attacks) in the digital age by presenting evidence from digital marketing platforms. Depending on the quantitative approach and utilizing a questionnaire as a tool, (133) marketing managers in digital marketing companies in Jordan responded to an online questionnaire. SPSS was used to screen and analyze the gathered data. Results of the study accepted the main hypothesis, and it appeared that marketing cyber-security has a statistically positive influence on marketing platforms, in addition to that, it appeared that the highest influence of sub-variables was for the benefit of Structured Query Language (SQL) Attacks explaining 35.8% of the variation. This result meant that SQL attacks-security does have a statistically positive influence on marketing platforms. This hypothesis could be tested through various methodologies, for example, surveys, interviews, focus groups, and/or experiments. The study recommended that marketers should use role-based access to limit the data employees can access and regularly review their permissions. Further recommendations were presented in the study.