Examining Determinants of Employee’s Job Satisfaction: A Demographic Analysis

Abstract

Employee diversity is a vital organization resource. The challenge faced by organizational leaders is to ‘replace the cookie-cutter approach to dealing with human differences. Effect of changing demographics in the workplace on level of job satisfaction, productivity and performance are the dimensions examined in this research study. The satisfaction or dissatisfaction of employee is caused by many factors such as – salary, work-environment, co-worker’s support, promotion policy, potential of career growth etc. The present study takes into account these factors to determine employee’s behavior so as to test job satisfaction on various demographic variables such as, gender, age, education, marital status and experience etc. Data for present study was collected using a structured questionnaire from 261 employees working in MSME (Micro, Small & Medium Size Enterprise) sector in western U.P. Results show the impact of demographic variables on some of the determinants of job satisfaction. Managerial implications of study are discussed in the paper.