Abstract

PurposeTeamwork has long featured in social science research. Further, with research increasingly “cross-national,” communication becomes more complex, for instance, involving different cultures, languages and modes of communication. Yet, studies examining team communicative processes that can facilitate or constrain collaboration are rare. As a cross-national European team representing varied disciplines, experiences, languages and ethnicities, we undertook to examine our communication processes with the aim to promote better qualitative research practices.Design/methodology/approachViewing reflection as a tool for enhancing workplace practices, we undertook a structured reflection. We developed an empirically derived framework about team communication, then used it to analyse our interaction practices and their relative effectiveness.FindingsThe results highlighted two under-examined influences, the use of different modes of communication for different purposes and the need for face-to-face communication to address a particularly challenging aspect of research, negotiating a shared coding scheme to analyse diverse cultural and linguistic qualitative data.Practical implicationsThe study offers a procedure and concepts that others could use to examine their team communication.Originality/valueThe communicative processes that can constrain and facilitate effective cross-national research team collaboration are rarely examined. The results emphasise the need for careful negotiations around language, epistemologies, cultures and goals from the moment collaboration begins in formulating a project, through applying for grant funds, to when the last paper is published – timely in a context in which such work is increasingly expected.

Highlights

  • Teamwork has long featured in social science research

  • The analysis suggested we had created a blended pattern of communication that enabled more meaningful information-sharing than face-to-face or virtual alone

  • What lessons do we draw from this analysis? First, the two-step process of reflective analysis enabled an assessment of the team’s task: negotiating a coding scheme for diverse cultural and linguistic qualitative data

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Summary

Introduction

Teamwork has long featured in social science research. Further, with research increasingly “crossnational,” communication becomes more complex, for instance, involving different cultures, languages and modes of communication. Studies examining team communicative processes that can facilitate or constrain collaboration are rare. As a cross-national European team representing varied disciplines, experiences, languages and ethnicities, we undertook to examine our communication processes with the aim to promote better qualitative research practices. Originality/value – The communicative processes that can constrain and facilitate effective cross-national research team collaboration are rarely examined. Kitchen, 2013; Martinus and Hedgcock, 2015) Rarely have they explored the interaction of research teams (Tigges et al, 2019), the communicative processes within which decisions are made (Kosmu€tzkya, 2018; Gomez and Kuronen, 2001) – even though that have noted risks. Principal investigators and researchers generally place greater emphasis on the methodological and task-related issues (60%) than the interactive social complexities/ complications of diverse team collaboration (40%) (Kosmu€tzkya, 2018) [1]

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